City of Cambridge Consumers' Council
Cambridge Consumers' Council
831 Mass. Avenue
Cambridge, MA 02139
Phone: (617) 349-6150 Hours: 8:30am-5pm
Department Head: Paul J. Schlaver, Executive Director
The Council works in cooperation with the Attorney General of the
Commonwealth to mediate individual consumer/business disputes to
eliminate the need for either party to go to court to resolve the
conflict. The staff is also watchful of any trends in the
marketplace that may call for direct legal intervention by the
Attorney General. Using the experience and information gained from
the hundreds of individual complaints filed each year by area
residents, the Council can be an informed voice offering
suggestions for new or amended legislation that would provide
better consumer protection for the citizenry.
Frequently Asked Questions
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