A CONSUMER QUIZ TESTING THE KNOWLEDGE OF YOUR RIGHTS

1) You have three days "cooling off period" to cancel the following
contracts:    (answer yes or no )
     
     _____ a) door to door sales
     _____ b) health club membership
     _____ c) New car purchase
     _____ d) major appliance purchase
     _____ e) telephone sales


2) If the following is found to be defective at, or very near the
time of purchase, you: (choose "A" or "B")

                       (A) can demand your money back
                       (B) must allow item to be repaired

     _____ a) new car
     _____ b) toaster
     _____ c) floor model TV
     _____ d) replacement windows


3) If you order something through the mail and five weeks later it
has not arrived, can you cancel the order and get a refund?
(answer YES or NO)       Answer: _______


4) When you hire a contractor to do home repair work (over $1,000),
must you pay him in full before he starts if so requested?
(answer YES or NO)       Answer: _______

5) If a dry cleaner ruins your best coat, can you expect an
insurance claim form and quick settlement from the merchant?
(answer YES or NO)       Answer: _______



6) If you purchase goods over the telephone or by mail it is best
to use the following method of payment:   (MARK AN "X")
     _____ CASH     _____ CHECK    _____ CREDIT CARD



7) If merchandise is sent to you and you did not order it, you:
               (mark A or B with an "X")
     _____ (A) must sent it back by registered mail
     _____ (B) can keep it and not pay the bill


8) If a product has been endorsed by Art Linkletter or Ed McMahon
should you be more confident that it is a good one?
(answer YES or NO)       Answer: _______


9) If you voluntarily give out your credit card number over the
telephone are you stuck with the purchase?
(answer YES or NO)       Answer: _______